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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Kerri Wood

October 24, 2025

5  out of  5
rating by Kerri Wood
"Very pleased with the service I was given, especially from Evan. They all were very welcoming"
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ashley simmons

October 24, 2025

5  out of  5
rating by ashley simmons
"Evan was very kind and walked me through some things I was confused on. I am very thankful for the time he took to help me."
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kelli kimbrough

October 24, 2025

5  out of  5
rating by kelli kimbrough
"Evan Davidson is very friendly & helpful! Huge asset to your office!"
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jaira c

October 24, 2025

5  out of  5
rating by jaira c
"Everyone was very helpful. Evan especially semmed to understand me as a customer and what I needed."
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Ethan D

October 24, 2025

5  out of  5
rating by Ethan D
"Great office to do business with! Evan was very friendly and professional. He went above and beyond to help out in my situation."
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user

October 24, 2025

5  out of  5
rating by user
"Evan was very nice and knowledgeable."
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Robert Bourne

October 24, 2025

5  out of  5
rating by Robert Bourne
"Everyone in the office is so nice and always makes sure I am taken care of. I recommend this business to all my friends and family."
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Sophie Eck

October 24, 2025

5  out of  5
rating by Sophie Eck
"Went in to make some changes and there was a young man named Evan who was so helpful and amazing! I’m always taken care of here!!"
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Ange Ondrisek

September 23, 2025

1  out of  5
rating by Ange Ondrisek
"This is my first bad review! I try to never give these, it am at a loss due to recent events. If I could give less stars I would. This insurance company gave me comprehensive coverage when I asked for full coverage, deceiving me into believing the dictionary term of the word which means everything important is included. After paying thousands of dollars for 2 years, fully believing I was fully covered, I rear ended someone and was told my car is not covered. When I called this office, a woman answered and told me it’s my fault that I was deceived because I didn’t protest to my paperwork saying “comprehensive coverage”, which I thought was full coverage. She then hung up on me because I was trying to explain to her the situation. I am a single mother who now has no way of supporting my son, and this scam agency is partly to blame for taking advantage of my ignorance to their distorted meaning of the term “comprehensive”. It is an absolute deceit for them to give this type of insurance when the client says “I want full coverage”."
We responded:
"Thank you for submitting your feedback. We regret this unfortunate incident. While we disagree with the details, we always want the best for our customers and do our due diligence to properly explain coverages. "
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Leslie Jackson

August 27, 2025

5  out of  5
rating by Leslie Jackson
"Very friendly and prompt service."
We responded:
"Thank you, Leslie, for your kind words! We're glad to hear that you found our service friendly and prompt. If you need anything else, feel free to reach out. Take care!"
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Matt Critcher

August 27, 2025

5  out of  5
rating by Matt Critcher
"Super friendly staff!"
We responded:
"Thanks, Matt, for your kind words! We're glad to hear that our staff made a positive impression. If you need anything else, feel free to reach out."
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Jerry Critcher

August 26, 2025

5  out of  5
rating by Jerry Critcher
"Great people with good rates and a friendly staff! Would highly recommend!"
We responded:
"Thank you, Jerry!"
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logan vosburg

August 26, 2025

5  out of  5
rating by logan vosburg
"Emma is an amazing worker! She is very dedicated to her work, always puts her all in everything she does, and has great customer service skills! You can tell she loves her job, every time I walk in she always has a smile on her face!"
We responded:
"Thank you, Logan, for your kind words about Emma. We're glad to hear that her dedication and positive attitude have made such a great impression. We appreciate your feedback and look forward to serving you again. "
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Debbie Critcher

August 26, 2025

5  out of  5
rating by Debbie Critcher
"Great service, good rates and great people!! The lady at the desk was very helpful. I would highly recommend this place for all types of insurance!!"
We responded:
"We appreciate you, Debbie!"
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Kaylei Chiaromonte

August 26, 2025

5  out of  5
rating by Kaylei Chiaromonte
"Emma Vosburg has been extremely nice every time I have talked to her and I have received great service from her!"
We responded:
"Thank you, Kaylei, for your kind words about Emma and the service you've received. We're glad to hear that your interactions with her have been positive. If there's anything else you need, feel free to reach out."
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Brittany Critcher

August 26, 2025

5  out of  5
rating by Brittany Critcher
"I had my insurance policies transferred to Carter Ford. Great car and home rates, the receptionist Emma was so helpful and made the process easy!! I would definitely recommend Carter Ford State Farm."
We responded:
"Thank you, Brittany, for your kind words and for choosing us for your insurance needs. It's great to hear that Emma was able to assist you effectively and that you're happy with the rates. We appreciate your recommendation!"
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Draven Blair (Drae)

August 15, 2025

5  out of  5
rating by Draven Blair (Drae)
"Wonderful workers, friendly and professional. They made sure to double check my coverage when I was switching over to ensure I was getting all of the same benefits and then some. I now pay almost half of what I did previously. (Update 8/25, had an issue with billing and they waived a fee for me since I never had issues previously)"
We responded:
"Thank you, Cara!"
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Madison Rutledge

July 22, 2025

5  out of  5
rating by Madison Rutledge
"Amazing great service!"
We responded:
"Thank you Madison! We agree, Elliot is awesome!"
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Gabriel Gillman

May 21, 2025

1  out of  5
rating by Gabriel Gillman
"Absolutely ridiculous I called to get insurance on my van they said they'd call me back and they didn't so the next day I call back and they told me unfortunately I'm not eligible for insurance because of my driving record which is completely spotless I don't have a single ticket I drive professionally for a living I drive over 3,000 miles a week and haven't had a ticket or any accident in 7 years no accidents ever"
We responded:
"We appreciate your honest feedback. "
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Chris & Kaila Hurley

May 8, 2025

5  out of  5
rating by Chris & Kaila Hurley
"Their customer service is top-notch—always friendly, responsive, and helpful whenever I’ve had questions or needed assistance."
We responded:
"Thank you, Kaila, for your kind words and 5-star rating! We're happy our team was friendly and responsive. If you have more questions or need assistance, don't hesitate to reach out."
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Samantha Davis

March 13, 2025

5  out of  5
rating by Samantha Davis
"Great experience. I am not much of an in person kinda person, so doing it all over the phone was great! Text actually . Got a policy with 3 vehicles, house and life insurance for slightly more than I was paying for 1 vehicle, house and life. Easy process!"
We responded:
"Thank you, Samantha, for your fantastic review! We're thrilled to hear that our phone service met your needs and that you found the process easy. We appreciate your trust in us for your insurance needs. If you have any questions, feel free to reach out."
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Karen Beller

March 11, 2025

5  out of  5
rating by Karen Beller
"Carter Ford and his associates always do everything they can to help me out. They are professional and quick to respond. I highly recommend Carter Ford’s State Farm office."
We responded:
"Karen, we appreciate your support more than words can say! Thank you for choosing us—we’re lucky to have customers like you!"
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braden maes

March 10, 2025

5  out of  5
rating by braden maes
"Great experience with Randall Scott at Statefarm and his amazing team! You guys are always right on it when I need something! Thank you all very much!"
We responded:
"We can’t thank you enough for this awesome review, Braden! Knowing we made your experience a great one means the world to us. "
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Audrianna Garcia

March 10, 2025

5  out of  5
rating by Audrianna Garcia
"I’ve had nothing but a great experience with Randall Scott and his amazing team! STATEFARM for the WIN and his team makes all the much better when I ever need anything they’ve always been right on it! I appreciate you guys so much!"
We responded:
"Audrianna, your review just made our day! We love what we do, and it’s even better when we get to serve great customers like you!"
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Tammy Armstrong

March 3, 2025

5  out of  5
rating by Tammy Armstrong
"They are the best"
We responded:
"Thank you, Tammy, for your trust and support! We look forward to being your go-to insurance agency for years to come."