State Farm® Insurance Agent Carter Ford

"Very friendly and prompt service."

"Super friendly staff!"

"Great people with good rates and a friendly staff! Would highly recommend!"

"Emma is an amazing worker! She is very dedicated to her work, always puts her all in everything she does, and has great customer service skills! You can tell she loves her job, every time I walk in she always has a smile on her face!"

"Great service, good rates and great people!! The lady at the desk was very helpful. I would highly recommend this place for all types of insurance!!"

"Emma Vosburg has been extremely nice every time I have talked to her and I have received great service from her!"

"I had my insurance policies transferred to Carter Ford. Great car and home rates, the receptionist Emma was so helpful and made the process easy!! I would definitely recommend Carter Ford State Farm."

"Wonderful workers, friendly and professional. They made sure to double check my coverage when I was switching over to ensure I was getting all of the same benefits and then some. I now pay almost half of what I did previously. (Update 8/25, had an issue with billing and they waived a fee for me since I never had issues previously)"

"Amazing great service!"

"Absolutely ridiculous I called to get insurance on my van they said they'd call me back and they didn't so the next day I call back and they told me unfortunately I'm not eligible for insurance because of my driving record which is completely spotless I don't have a single ticket I drive professionally for a living I drive over 3,000 miles a week and haven't had a ticket or any accident in 7 years no accidents ever"

"Their customer service is top-notch—always friendly, responsive, and helpful whenever I’ve had questions or needed assistance."

"Great experience. I am not much of an in person kinda person, so doing it all over the phone was great! Text actually . Got a policy with 3 vehicles, house and life insurance for slightly more than I was paying for 1 vehicle, house and life. Easy process!"

"Carter Ford and his associates always do everything they can to help me out. They are professional and quick to respond. I highly recommend Carter Ford’s State Farm office."

"Great experience with Randall Scott at Statefarm and his amazing team! You guys are always right on it when I need something! Thank you all very much!"

"I’ve had nothing but a great experience with Randall Scott and his amazing team! STATEFARM for the WIN and his team makes all the much better when I ever need anything they’ve always been right on it! I appreciate you guys so much!"

"They are the best"

"I have been a customer of State Farm for more than 30 years. This office has horrible customer service. Most times they do not answer the phone. Must leave a message for them to call back. Tried to get coverage for a piece of property that we bought on a Friday afternoon. Agent was more worried about picking his son up than covering our property. Final straw for us. If you want personal service, go somewhere else."

"It’s ok cheap as I can get insurance!"

"So very disappointed with this insurance agency. Had my auto policy payment set up to be taken out of my account each month, and they took one month of payments, then canceled my auto policy for no reason. My renter and life insurance which i only got for the discount was still taken out.🙄 The customer service representative even said, there was no reason stated anywhere. I didn't find out until my husband got a ticket for no insurance. They sent nothing. Never called. Just canceled the policy for NO REASON. We always have money in that account and had trusted them to do the right thing. Since it's a weekend, I can't even begin to address this problem til Monday, when it's convenient for them. Be careful with this one. You could end up with a ticket, unable to drive your vehicle, and your hands completely tied. Thank goodness we have family who can help us. Otherwise this could have ruined us. With this economy, they are playing with people's livelihood. Im absolutely furious and really want to warn others. DONT MAKE MY MISTAKE. It's worth paying a little more so you have freaking auto insurance."

"I used to love doing business here, until I was trying to get home owner insurance and it took 3 weeks so I opted to go to someone else, when I called to cancel James was very rude about it and told me I was making a dumb decision, and basically was mouthy the whole time, after looking for another company to do my car insurance and life I called to have it transferred to Renee Martin he was rude about that, he asked why and I said because he has rude customer service he said fine whatever and hung up on me, I see I’m not the only one who has problems with his rudeness, I just hope he cancelled the home owner insurance like I asked. Otherwise the company was pleasant to work with."

"This place will take care of you quickly and efficiently!! Thanks for all your help Randell"

"I have had nothing but great service with this company. Everyone is so nice and answers questions quickly. I will definitely continue business with them."

"James and Randall were efficient and kind. I truly enjoyed working with them both. 10/10 would recommend."

"The crew that works there are really helpful and polite."

"Had a great experience transferring my home and auto insurance to State Farm. The process was quick and easy. I highly recommend their services. Thanks, Randall Scott! Valerie Ford"